Help and support

Reach us

Write to [email protected], or use the feedback page. Say what happened or what you expected, and include your email address if you would like an answer. This works the same for the website and the iPhone app.

Delete your account

Signed in, open Settings (in the app: the Me tab, then Settings) and choose Delete my account. Type the word delete to confirm. The account and everything kept under it are removed at once. If you signed in with Apple, we also ask Apple to end the link between your Apple ID and the school. You can end it yourself too, in your Apple ID settings under Sign in with Apple.

If you cannot sign in, write to [email protected] from the address on the account and we will delete it for you.

Privacy

The privacy policy says what we keep about you, which companies work for us, and how to get a copy of your information. The terms of use are the agreement between you and ECAI, LLC, which runs the school.

Report a name or a page

Teacher reviews, club pages and player names at a shared table have a Report link. A report comes to us to read, and Block hides that person's name and words from you.